Service

Development & Training

It’s safe to assume you care about customer satisfaction, employee retention, and operational efficiencies. To help your operation grow, you’ll want to take advantage of our development and training programs, which can assist on all three fronts.

We get results

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F&I

The biggest compliment a customer can pay you is to tell their friends and family, “It was easy.” Any fool can create a complicated process; the real art is in making something elegant and simple. Our consultants can help create that elegant simplicity in your F&I opportunities. We’ll show your employees how to create flexible financing options while maintaining margins.

Fixed Ops

Your parts and services departments can be a source of growth and margin, or they can be a drag on your whole operation. Maintaining inventory is critical, of course, but those parts are depreciating and weighing down your balance sheet. How much, how little, and how can you get inventory levels just right? Ignition Dealer Services can help you maximize the effectiveness of maintenance and repairs, and ensure you’re getting maximum return on every technician and service advisor.

Sales Training

The two most common complaints about a dealer experience are a difficult financing process and bad salesperson behavior. Every person showing cars is your face and voice, so let Ignition Dealer Services help establish best practices and training for these people who represent you!

Office Support Training

There are two reasons to focus on your office support staff and processes: (1) A smooth back office makes everybody’s job easier and more enjoyable, and (2) if you pay attention to nickels you save dollars, and the back office can be seen as a bit of a nickel. With training and a streamlined process, you can make everybody’s job easier, while saving money for your dealership.

FAQs

Have questions? We’ve got answers!

If you don’t see your question here, don’t hesitate to reach out to our expert team.

What kind of reinsurance is right for me? CFC? DOWC? DO? AO? Reinsurance X?

Depends on what your future goals are for yourself and your business. We have options to fit all dealers and their specific needs.

How can F&I maximize profit for my bottom line?

By having highly skilled and trained finance managers who have access to the right products to maximize backend profitability.

What type of coverage does Ignition Dealer Services offer for different types of vehicles?

We offer a fully customizable suite of products for auto, RV, marine, powersports, and mobility.

How does Ignition Dealer Services handle VSC chargebacks?

Contact one of our agents about our net of claims process.

What training resources does Ignition Dealer Services provide?

Ignition offers in depth customized one on one training as well as a digital training library that is available with up to date content to keep your team engaged.

Are Ignition Dealer Services’ services approved and compliant?

Yes! Ignition is approved and compliant in all 50 states and partnered with the best of the best admin partners in the business.

Total accountability, total transparency

With our trained consultants, you can see where every dollar is coming and going. Think of it as an MRI for your whole business—and no other consultancy can realistically offer this service. Want to compare your company’s performance to your immediate competitors? We can set that up for you.